Postal tracking: RU220533145HK. What do parcel statuses mean when tracking? Item is ready to ship
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I don't see much point in knowing detailed description one or another postal status. The meaning of most of them is clear from the name, the meaning of others is not so important (again, for me).
However, many users want to understand what the parcel statuses they see when tracking mean. So I will give a description of the most frequent and popular statuses that you can find on various trackers.
Delivery to the addressee / Delivery to the recipient
The parcel has been received by the addressee (at the post office or delivered by courier)
Flew to destination country
The parcel will be delivered to the post office of the destination country. Next, it will be delivered to one of the places of international postal exchange for subsequent import/export operations.
Departed from the airport
The parcel has departed from the airport of the sender's country and is heading to the destination country. The status will not change immediately upon arrival at the airport of the destination country, but after the parcel is processed by the postal service. This may take from 3 to 10 days.
The parcel has departed from the airport of the sender's country and is heading to the destination country.
After the parcel leaves the territory of the sender's country and arrives at the destination country, it will be assigned a new track code, which is not registered anywhere. Accordingly, the parcel will not be tracked.
Issued by customs
The customs clearance procedure has been completed, and in the near future the parcel will be handed over to the post office of the destination country for further delivery.
Ready for shipment
Ready to ship
Means that the parcel is packed, marked and will be sent soon.
Detained by customs
This operation means that the parcel is detained by customs officers to carry out measures to determine the destination of the parcel.
Upon receipt in international postal items during calendar month goods whose customs value exceeds 1000 euros, and (or) total weight which exceeds 31 kilograms, in part of such excess it is necessary to pay customs duties and taxes using a flat rate of 30% of the customs value of goods, but not less than 4 euros per 1 kilogram of their weight. If information about the goods sent to the MPO is missing or does not correspond to the actual information, this significantly increases the time spent on processing shipments, since there is a need to conduct a customs inspection and document its results.
Submission
The parcel was sent to the wrong zip code or address, an error was discovered and it was redirected to the correct address.
Import international mail
The operation of receiving the item in the recipient's country.
All mail entering the territory Russian Federation from flights, begins the journey at the aviation post office (AOPP) - a special postal warehouse at the airport. Within 4–6 hours, shipments from the aircraft arrive at the AOPP, the containers are registered, and their integrity and weight are checked. Mail is registered in electronic database data. During registration, the barcode is scanned, data is entered on where the container is addressed (for example, MMPO Moscow), from which flight it arrived, about the country and date of formation of the container, etc. The time of these operations can be increased from 1 to 7x days due to the limited capacity of the AOPP.
The next operation after export from the country of origin, which is reflected on the website when tracking the shipment, is import into the destination country. Import information appears after the shipment is transferred by the carrier to the postal operator of the destination country. Operation “Import” means that the shipment arrived on the territory of Russia and was registered. International shipments arrive in Russia through the international postal exchange place (IMPO). There are several MMPOs in Russia: in Moscow, Novosibirsk, Orenburg, Samara, Petrozavodsk, St. Petersburg, Kaliningrad, Bryansk. The choice of city where exactly the international shipment will arrive depends on the sender’s country. The choice depends on the availability of regular flights and free carrying capacity in a particular direction.
Unsuccessful attempt of delivery
Assigned if the operator reported that there was an attempt to deliver the parcel to the addressee, but for some reason it failed.
Options for further action:
- New delivery attempt
- The parcel will be transferred for storage until demand or until the circumstances are clarified.
- Return to sender
What to do if you receive this status:
The parcel arrived at one of the sorting centers for processing and further dispatch to the recipient. Status Processing at the sorting center - assigned during the delivery of the item through intermediate postal sorting centers. In sorting centers, mail is distributed along main routes. Parcels are reloaded from one transport to another, for further dispatch to the recipient. Generalized status, meaning the completion of processing of the parcel before sending it to the recipient. Means that the parcel is packed, labeled and will be sent soon. Means that the parcel is not yet complete and is in the seller's warehouse awaiting verification of the contents before shipping. Generalized status, meaning that the parcel has left the warehouse / intermediate sorting center and is heading to the next sorting center towards the recipient. The customs clearance procedure is completed, the parcel is handed over to the post office of the destination country for further shipment to the recipient. The parcel has left the seller's warehouse and is moving towards a logistics company or post office. Generalized status, meaning that the parcel (order) for some reason cannot be sent (continue further movement). The parcel is sent to the postal terminal at the airport to be loaded onto a plane and sent to the destination country. Means that the parcel is packed, labeled and will be sent soon. Generalized status, meaning the sending of a parcel from an intermediate point towards the recipient. The parcel will be handed over to Russian Post for delivery to one of the places of international postal exchange, and subsequent import/export operations. The parcel is in the process of being transferred to the mail of the destination country, for delivery to one of the places of international postal exchange, and subsequent import / export operations. Note! The next status will not be displayed immediately as soon as the parcel arrives in the country, but after the parcel is accepted (unloaded, processed and scanned) by the postal service. This may take from 3 to 14 days, depending on the workload of the international postal exchange location. As a rule, this status means that the foreign sender (seller) brought your parcel to the local post office. Means the arrival of the item at the recipient's post office (OPS) and transfer to storage until it is delivered to the recipient. Read also: As soon as the item arrives at the department, employees issue a notice (notification) that the item is in the department. The notice is given to the postman for delivery. Delivery is carried out on the day the item arrives at the department or the next day (for example, if the item arrived at the department in the evening). In the sender's country In the recipient's country Loading onto the plane before departure to the destination country. Means that the parcel is packed, labeled and will be sent soon. Packaging, labeling, loading into a container and other procedures necessary for shipment to the destination country. In the sender's country The parcel has departed from the airport of the sender's country and is heading to the destination country. The next status will not be displayed immediately upon arrival at the airport of the destination country, but after the parcel arrives and is accepted (unloaded, processed and scanned) by the postal service. This may take from 3 to 14 days. In the recipient's country The parcel is delivered to one of the places of international postal exchange for subsequent import operations. The parcel is sent to the country of destination, for delivery to one of the places of international postal exchange, and subsequent import / export operations. The shipment has left the place of international postal exchange and is then sent to the sorting center. From the moment the shipment leaves the MMPO, delivery times within Russia begin to apply. According to information received from Russian Post, the status “Left the place of international exchange” can last no more than 10 days. If after 10 days the status has not changed, this is a violation of delivery deadlines, which can be reported to the Russian Post Office by calling 8 800 2005 888 (free call), and they begin to respond to this application. The parcel has left the intermediate point of its route and is heading towards the recipient. The parcel has left the warehouse and is moving towards the post office or sorting center. The parcel has left the postal sorting center and is heading towards the recipient. The parcel left the sorting center in a transit (intermediate) country, sent to the destination country, for delivery to one of the places of international postal exchange, and subsequent import / export operations. This means that the seller has registered the package (track code) on the postal (courier service) website, but in fact, the package has not yet been transferred to the postal service. As a rule, from the moment of registration until the actual delivery of the parcel, it can take from 1 to 7 days. After the parcel is transferred, the status will change to “Reception” or similar. The parcel arrived at one of the sorting centers for processing and further dispatch to the recipient. This means that the seller has registered the package (track code) on the postal (courier service) website, but in fact, the package has not yet been transferred to the postal service. As a rule, from the moment of registration until the actual delivery of the parcel, it can take from 1 to 7 days. After the parcel is transferred, the status will change to “Reception” or similar. Generalized status, meaning arrival at one of the intermediate points, such as sorting centers, postal terminals, airports, ports, etc. The parcel arrived at the airport for unloading, loading, processing and further shipment to its destination. Indicates the arrival of the item at the recipient's post office (OPS), which must deliver the item to the recipient. As soon as the item arrives at the department, employees issue a notice (notification) that the item is in the department. The notice is given to the postman for delivery. Delivery is carried out on the day the item arrives at the department or the next day (for example, if the item arrived at the department in the evening). This status indicates that the recipient can independently contact the post office to receive the shipment without waiting for a notification. Indicates the arrival of the parcel at the recipient's post office, which must deliver the parcel to the recipient. This status indicates that the recipient needs to contact the post office to receive the shipment. Indicates the arrival of a parcel at an intermediate postal hub for sorting, selecting a route and sending it to the recipient. The parcel has arrived at the sorting center of the destination country for subsequent import/export operations. The parcel has arrived in the country of destination at the place of international postal exchange for subsequent import/export operations. The parcel arrived at one of the sorting centers of the transit (intermediate) country for processing (sorting) and further dispatch to the recipient. Indicates the arrival of a parcel at the postal distribution center for sorting, selecting a route and sending it to the recipient. The parcel arrived at the warehouse for unloading, labeling, processing, loading and further dispatch to its destination. Means arrival at an intermediate terminal for unloading, loading, processing and further dispatch to the destination. The parcel arrived on the territory of Russia, for further import and dispatch to the recipient. The status means that the shipment has been transferred to the Federal Customs Service (FCS) for clearance. At MMPO, shipments undergo a full cycle of processing, customs control and clearance functions. Postal containers arrive under the customs transit procedure. They are then sorted by type and transferred to various areas. Shipments with product contents undergo X-ray inspection. By decision of the customs officer, the parcel may be opened for personal control; the reason for personal control may be violations of property rights, a commercial consignment, targeting a consignment that may contain substances prohibited for shipment. The parcel is opened by the operator in the presence of a customs officer, after which a customs inspection report is drawn up and attached to the shipment. In the sender's country The parcel was handed over to the customs service of the sending state for inspection and other customs procedures. If the parcel passes the customs check successfully, it will be sent to the destination country. In the recipient's country The status means that the shipment has been transferred to the Federal Customs Service (FCS) for clearance. At MMPO, shipments undergo a full cycle of processing, customs control and clearance functions. Postal containers arrive under the customs transit procedure. They are then sorted by type and transferred to various areas. Shipments with product contents undergo X-ray inspection. By decision of the customs officer, the parcel may be opened for personal control; the reason for personal control may be violations of property rights, a commercial consignment, targeting a consignment that may contain substances prohibited for shipment. The parcel is opened by the operator in the presence of a customs officer, after which a customs inspection report is drawn up and attached to the shipment. This means that the overseas sender (seller) has brought your parcel to the local post office. At the same time, he filled out all the necessary documents, including the customs declaration (forms CN 22 or CN 23). At this time, the shipment is assigned a unique postal identifier - a special bar code (Track number, Track code). It is located on the check (or receipt) issued upon acceptance of the parcel. The “Reception” operation shows the place, date and country of receipt of the item. After acceptance, the parcel moves on its way to the place of international exchange. Indicates that the sender (seller) has transferred your order to a local carrier. At this time, the shipment is assigned a unique postal identifier - a special bar code (Track number, Track code). It is located on the check (or receipt) issued upon acceptance of the shipment. The parcel has arrived at one of the sorting centers and is being processed. After some time, the parcel will leave the sorting center for further dispatch to the recipient. In the sender's country The parcel was handed over to the customs service of the sending state for inspection and other customs procedures. If the parcel passes the customs check successfully, it will be sent to the destination country. In the recipient's country The status means that the shipment has been transferred to the Federal Customs Service (FCS) for clearance. At MMPO, shipments undergo a full cycle of processing, customs control and clearance functions. Postal containers arrive under the customs transit procedure. They are then sorted by type and transferred to various areas. Shipments with product contents undergo X-ray inspection. By decision of the customs officer, the parcel may be opened for personal control; the reason for personal control may be violations of property rights, a commercial consignment, targeting a consignment that may contain substances prohibited for shipment. The parcel is opened by the operator in the presence of a customs officer, after which a customs inspection report is drawn up and attached to the shipment. This operation means that customs has checked the item and returned it to the Postal Service. In many MMPOs, customs works around the clock: this is the only way to check the colossal volume of mail incoming from abroad in a timely manner. Each customs officer is assisted by two postal operators. Transportation of a parcel from one sorting center to another, towards the recipient. This means that the parcel is being packed and marked for further shipment. The parcel was handed over to the customs service of the sending state for inspection and other customs procedures. If the parcel passes the customs check successfully, it will be sent to the destination country. The parcel has successfully passed inspection, is packed and ready to be sent to the destination country. Indicates the actual dispatch of the parcel to the destination country. The “Export” status includes the transfer of the parcel to a foreign carrier, which, by land or air transportation, transports it to the MMPO of the destination country. As a rule, this status is the longest and the transition to “Import” may take some time. This happens due to the characteristics of flight routes and the formation of the optimal weight for transporting it by plane. For example, shipments from China may be delayed due to the fact that cargo planes can carry at least 50 - 100 tons. On average, an export operation takes from 7 to 14 days, but sometimes this operation can take up to 60 days. If the shipment is in the “Export” status, then it is impossible to track it (find out what exactly is happening to it); only at the import stage will you be able to see your package and monitor its further movement. The use of transit transportation and certain restrictions often delay shipments. However, if your parcel was sent more than 3 months ago, but has not received the “Import” status, then the sender needs to contact the post office and apply for a search. Indicates the actual dispatch of the parcel to the destination country. The “Export” status includes the transfer of the parcel to a foreign carrier, which, by land or air transportation, transports it to the MMPO of the destination country. As a rule, this status is the longest and the transition to “Import” may take some time. This happens due to the characteristics of flight routes and the formation of the optimal weight for transporting it by plane. For example, shipments from China may be delayed due to the fact that cargo planes can carry at least 50 - 100 tons. On average, an export operation takes from 7 to 14 days, but sometimes this operation can take up to 60 days. If the shipment is in the “Export” status, then it is impossible to track it (find out what exactly is happening to it); only at the import stage will you be able to see your package and monitor its further movement. The use of transit transportation and certain restrictions often delay shipments. However, if your parcel was sent more than 3 months ago, but has not received the “Import” status, then the sender needs to contact the post office and apply for a search. This means that the seller has registered the package (track code) on the postal (courier service) website, but in fact, the package has not yet been transferred to the postal service. As a rule, from the moment of registration until the actual delivery of the parcel, it can take from 1 to 7 days. After the parcel is transferred, the status will change to “Reception” or similar. Both on Aliexpress and on popular trackers, all postal statuses are translated into Russian. So you won’t come across statuses in English often. And yet, I decided to add here a translation and transcript of the most popular of them. Firstly, you can run into them when tracking the track number directly on the website of one of the foreign delivery services, where there is simply no Russian language. Secondly, machine translation of some statuses does not add clarity to the word at all. So I think the information presented below will be useful to someone. I also note that different delivery services use different names for essentially the same actions. Therefore, some statuses will be translated the same way so as not to create confusion. The parcel information has been received by the carrier.
The same as - Information about the postal item has been received, information about the order/parcel has been received. This status means that your parcel has been registered by the carrier and has been assigned a tracking number. However, the parcel itself has not yet been sent. Handed over to the carrier of the destination country.
Indicates that the package has arrived in the destination country and has been handed over to the local carrier, courier or postal service. Arrived in destination country.
This status means that the parcel has arrived in the customer’s country. Next, it awaits customs clearance and transfer to a local carrier. It is worth noting that many small orders are no longer tracked at this stage. Dispatched from the sorting center.
Same as Left the sorting center. During the delivery process, you may encounter this statute several times, since parcels are sorted both in the country of departure and in the country of destination. Arrived at the office/delivery point.
Indicates that your order has arrived at your local post office or courier service office. You will soon receive a notification or a courier will contact you. Arrival at the sorting center.
Sometimes trackers associate this status with the “Arrived at the waypoint” status. The process of sorting parcels usually takes 1-2 days, after which they continue on their way to their destination. Arrived at the destination post office.
Same as arrival at delivery office. This means that your parcel has been delivered to the nearest post office and you will be able to pick it up soon. Export from the country of origin.
Some trackers translate this status literally - “International mail export.” It means that your package has left the country of origin and is heading to you. Left customs / Released by customs.
Your order has successfully passed all the necessary checks and customs clearance procedures and moved on. Left the international exchange site.
Also associated with the “Left waypoint” status. During the delivery process, this status may occur several times. Left the country of departure (Air delivery).
Means that your order has left the country of origin by airmail. Parcel information received - export.
Means that the carrier has completed registration and processing of the postal item and the process of export to the destination country has begun. International shipment of goods - export.
The postal item was successfully exported from the country. The parcel has arrived at the transit center.
Also associated with the status “Arrived at the intermediate point”. Left the transit country.
This means that the parcel was not delivered directly to the destination country, but through one of the “transit countries” (usually European countries). There she also went through all the necessary customs procedures and was sent to the destination country. Arrived in the country of destination - air delivery.
This means that the parcel has arrived in your country. Delivery attempt.
If you see this status, then in fact the courier should have already contacted you and agreed on a delivery time. If no one has contacted you, the status will soon change to “Unsuccessful delivery attempt.” In this case, you should contact the courier service office and explain the situation. Most likely, they simply couldn’t get through to you. Import to destination country.
Indicates that your order has crossed the border of the destination country. Very often people on the site ask what this or that parcel status means. And since they ask, then we need to figure it out. This article will discuss about postal statuses
, we also have an article. These are different things. The order status is tracked in your . And reflects information about the parcel within the Aliexpress trading platform. And the status of the parcel is tracked in postal services (Russian Post, China Post, etc.). Don't be confused. Please note that not every parcel can be tracked while moving from the seller to you. This is only possible if it has a trackable track. But how can you find out about this BEFORE ordering? In the case of Aliexpress - open , then click on Delivery And after clicking, you will see a menu with information about delivery methods. The last column will display information about the availability of the track (Delivery Information). If this field says Not available, then your order will not have a track when you select this delivery, the parcel will not be tracked and you will not be able to find out the current postal status of the parcel. If this is your first time tracking a parcel and your package is from Aliexpress, then read our article. If your parcel is not tracked at all, then read. Please note that the article describes the most common statuses. In fact, there are many more of them, but other parcel statuses are much less common. And yet, for some private courier companies, especially in China, the same statuses can be designated by different words. If you have a status that is not described in this article, ask in the comments, we’ll try to figure it out. Be sure to indicate where you saw this status! While the parcel is in the country of departure, it may have the following statuses: After the last status, it may take quite a long time until the parcel begins to be tracked in the destination country. If the parcel was sent without an international track, it may no longer be tracked at all. Please note that in the parcel tracking interface at Russian Post, for import, the addressee's index is indicated. Sometimes, in case of an error or a fake track, it may be clear that the parcel is not going to your post office. If the package has changed several statuses, but the index is still incorrect, then you should start worrying. The parcel statuses described above are quite standard. They mean the package is on its way. Sometimes the package may get stuck on statuses, sometimes miss some, but, in most cases, everything is fine. However, there are statuses that clearly mean problems: These letters are often visible when tracking the status of a package at China Air Post. They indicate the IATA airport designations where the parcel was registered. Their designations can be seen on any air ticket purchasing service (SkyScanner for example;)). This status is visible when tracking the status of the parcel at China Post. These are just internal China Post statuses that they haven't translated into English. Therefore, where there should be a translation, it is not there, but instead NULL. If you can’t bear to find out what this status is, switch to the Chinese version of the service, copy the status in hieroglyphs and translate it with Google Translator. True, this method does not always work. Sometimes in the Chinese version some statuses simply do not exist. NULL, PEK means that the parcel was at Beijing airport. What she did there can be found in the Chinese version of China Air Post. OE - office of exchange - MMPO, Place of International Postal Exchange. This is a normal status, which means the parcel has arrived at customs and is undergoing customs clearance. Very often, restless buyers begin to worry when the status of the parcel suddenly stops changing. This often happens after export. It seems that just recently the parcel was briskly moving around China, changing statuses almost every day, and suddenly, after some Export of international mail, Arrived to destination country and the like track, the parcel stops moving.. If you recognize your situation, we have discussed this situation in detail in the article. In short, there are two options: But be that as it may. Whether your parcel from Aliexpress is tracked or not, the main thing you should do is control the protection period and extend it if necessary or open a dispute. Checking the seller on Aliexpress Most problems with orders on Aliexpress can be avoided if you carefully choose a seller on Aliexpress BEFORE purchasing. There is nothing complicated about this and you can figure it out. But if time is precious and you don’t have time to figure it out, then use our service. I have repeatedly written my personal opinion that when ordering goods from China you need to be patient. There is no need to worry if the parcel does not change its status for three days, a week, or two. This is a common occurrence. And on holidays, of which there are quite a few in China, everything stops. When ordering goods on Aliexpress, your parcels are protected. It is much more important for a successful purchase to spend more time choosing a lot and then control only the expiration date of the protection. Than monitoring the movement of a parcel 20 times a day. And use services and programs to control the movement of parcels. There are quite a few different ones now. P.S. from February 2018: In the comments you often ask what this or that parcel status means. Most often, the unclear meaning of the status is associated with a crooked translation of the status issued by the Chinese carrier. Often the current status depends on the previous movement of the parcel, and it is now possible to understand what your non-standard status means now only by understanding how the parcel moved previously. Therefore, if you want to ask something about your parcel: Write the tracking number of your parcel. And we will ignore or delete comments like “What does XXX status mean?” Sorry, but I’m tired of copy-pasting “Write a track, we’ll see” into the void. You can track your Hongkong Post parcel using the tracking number in Russian. Add Hongkong Post track numbers to your personal list and receive up-to-date information about the movement of your parcels. Hong Kong Post is the government postal service of Hong Kong, providing delivery of international mail and domestic correspondence for individuals and legal entities. It also provides express postal services and delivers EMS items. Hongkong Post's EMS delivery rates will be higher, but this is justified by the high delivery speed. As a member of the Universal Postal Union, Hong Kong Post operates in accordance with the rules of the Universal Postal Convention, which regulates international postal exchanges between participants. An essential provision of this regulation is the prohibition on the carriage of certain items; Hong Kong Post has no right to forward such parcels. These include explosive, flammable or radioactive substances, as well as other dangerous goods, counterfeit and pirated products, items of an obscene or immoral nature, etc. Hong Kong Post always assigns a tracking number to EMS shipments and parcels. Small packages may be unregistered and may not be tracked. The Hongkong Post tracking number format is as follows: In the structure of the track number, in accordance with the international UPU format, letters and numbers have a semantic meaning: International postal tracking from Hong Kong can be a very useful tool for monitoring the movement of packages. Postal statuses will indicate at what stage the shipment is at. The sender can receive a track number for tracking Hongkong Post mail upon registration at the post office. Or register the parcel remotely. But we must remember that electronic registration does not guarantee that the sender will send the parcel. In the first case, the physical transfer of the item occurs immediately, so information about the number of the postal item is entered into the tracking system very quickly and the recipient can immediately see the status of acceptance of the IPO for shipment. Question from our reader: "Hello. I made an order on Aliexpress, which was Aliexpress Saver shipping. Today I received a notification from Russian Post that a small package from Hong Kong with the track ZA******HK has changed its status to “Delivered”. The status of the parcel is “Received by the addressee”. The post office says that they have no information about this parcel at all. What should I do? Who got it instead of me? Where can I look for the parcel? Now many Aliexpress buyers find themselves in this situation. If you ask the Russian Post a question, they answer that this item is unregistered. And it is not tracked in Russia. But how can this be? Buyers see that the parcel has been tracked and even has a status indicating that it has arrived at the delivery location, and that the parcel has even been delivered. Why is the information so different? Why does the post office claim that the parcel is trackless? Since a tracked track number costs extra money, Aliexpress has found a way to send cheap, inexpensive goods. They collect parcels in a warehouse from several sellers who go in the same direction, pack them in a large bag and buy one track for the whole bag. And several buyers receive this tracking number and can track it. But all the parcels that are inside are ordinary non-tracked (unregistered shipments). B in Russia they cannot be found by postal identifier. 1. Immediately go to the post office and ask to see the package in your name. 2. You may receive a notification, then you will receive your parcel without any problems. 3. If the post office did not give you the package, then write a complaint that the notice was not delivered to you. 4. Call the postmaster. Try to use it to find out where your package is. 5. Submit an application to the claims service of the Russian Post. And you will receive A very difficult situation arises when opening a dispute. After all, mediators and the seller will see in the tracking that you received the parcel. And there is a chance that mediators will consider you a fraud, and your account may be blocked. Or they will offer to deal with your mail directly, since the package has been delivered. The national postal operator of the Russian Federation, Russian Post, receives, sends and delivers postal items on the territory of the Russian Federation and other states. The branches of this national postal operator handle the sending and receiving of both domestic and international parcels. If parcels and postal items are sent within Russia, then the parcel is assigned a unique 14-digit identifier number consisting of numbers, and when sent internationally, an identification number of 13 characters (numbers and letters of the Latin alphabet), similar to RA123456789RU, is assigned. Both numbers comply with the S10 standard of the Universal Postal Union and parcel tracking can be carried out by both the sender and the recipient of the mail. Russian Post tracking works for both domestic and international parcels, including EMS express parcels. Shipments within Russia have a tracking number consisting of 14 digits, the first 6 of which are the sender's post office code. Outgoing international shipments have a track number similar to AA123456789RU, where the first 2 letters indicate the type of shipment. In Russia, it is not difficult to track your parcel. To do this, you need to know the tracking number of the parcel. At Russian Post you can only track 14-digit numbers for domestic parcels and 13-digit numbers for international parcels. Enter your shipment number and our service will track your parcel at Russian Post through the official website, and also check all the necessary foreign delivery service websites. Postal identifiers are a special combination of letters and numbers that allow the postal service to uniquely identify a shipment. There are countless postal identifiers, but Russian Post only supports tracking for two types, these are international items of the International Postal Union, and tracking of items within the country. Parcel identifiers of the International Postal Union consist of 2 letters of the Latin alphabet, in which the type of item is most often encoded, followed by 8 digits and the last 9 digit is the checksum, followed by 2 more letters, and this is always the code of the country of departure. Shipments within Russia are assigned a 14-digit digital code, and the first 6 letters are the index of the post office from which the parcel or letter was sent. The package can be easily found by postal ID or tracking number. Domestic parcels consist of 14 digits and begin with the index of the department from which the parcel was sent and looks like 39401900000000. International incoming and outgoing parcels can be tracked using a special number adopted by the International Postal Union, it looks like Rx000000000CN. The first 2 letters indicate the type of shipment - registered or not, small package, parcel post, letter, followed by 9 digits and the last 2 letters indicate the country code of departure. Items with tracking numbers of the form ZA000000000LV, ZA000000000HK - Simplified Registered Mail - a type of postal item created by Aliexpress together with Russian Post to reduce the cost of delivery of inexpensive goods from Aliexpress. Shipments with tracking numbers ZJ 000000000
H.K.- a type of postal item created by Joom Logistics together with Russian Post to reduce the cost of delivery of inexpensive goods from Joom. Such parcels have only 3 statuses: Parcels are not tracked at all stages of the journey, but all important information is present. It is important for the buyer to know that the goods were physically sent and arrived at the post office, and using the ZA..LV, ZA..HK number, the parcel will be found and delivered at the post office. Parcels are delivered to Russia by Latvian Post (ZA..LV) and Hong Kong Post (ZA..HK), but the goods themselves are located in China, so it takes some time until the order is transported from the seller’s warehouse to the post office of Latvia or Hong Kong. The service website collects information on delivery times for 1.5 million items weekly and uses this statistics to predict delivery times for parcels in Russian cities with an accuracy of +/- 2-4 days. The storage period for postal orders and written correspondence, which also includes international small packages, is 30 days. Other postal items - 15 days, unless a longer storage period is provided for in the contract for the provision of postal services. Items marked “Judicial” are stored for 7 days. The storage period begins on the next working day of the post office following the day of receipt of the item or postal order at the place of delivery. After the expiration of the storage period, registered items (parcels, registered and valuable letters, registered and valuable parcels, registered postcards, EMS express mail) are sent to the return address at the sender's expense. If the sender does not pick up the returned item within the storage period, the item is considered “unclaimed” and is stored for 6 months, after which it is destroyed It is very convenient to receive shipments without a passport and filling out a postal notification using an SMS code. To do this, you just need to issue a simple electronic signature, at any branch of the Russian Post or through State Services. Thanks to this service, you no longer have to fill out paper notices and show your passport. When receiving a registered letter or parcel at the department, it is enough to give your name or the shipment number, as well as the telephone number specified during registration. An SMS with a code will be sent to this number, which must be given to the operator in order to receive the shipment. Simple letters, postcards and small parcels are delivered to the recipient's mailbox. The postman brings registered letters to your home and hands them to the addressee against signature upon presentation of an identity card. If the addressee is not there, the postman leaves a notice in the mailbox and returns the letter to the post office. Parcels and other registered items can be collected at the branch or ordered delivered to your home. To receive the shipment at the branch, you need to present a notice (you can fill it out on the website) or a tracking number, as well as an identity card. Or activate simplified receipt and confirm your identity with an SMS code. If you do not have a notice or a tracking number, upon presentation of your ID, you can ask a Post Office employee to find the item by the name and address to which it was sent. Check the status of your letter or parcel using the track number. If there is no information on the status of the shipment, or the status has not been updated for a long time, your letter or parcel has not been delivered, and the delivery period has expired, you can initiate a search for the shipment. To start the search, you must submit an application on the page pochta.ru/claim or provide at any branch of the Russian Post: Applications to search for domestic and international postal items are accepted within 6 months from the date of dispatch. Applications to search for international EMS shipments are accepted within 4 months from the date of dispatch. The application can be submitted by both the recipient and the sender or an authorized representative of one of them (upon presentation of a power of attorney). The Russian Post notifies you of the search results by registered mail to the postal address, or by letter to the email address specified in the application. The period for considering a complaint or claim and providing a written response is: In the event that the shipment could not be found, compensation is paid. The sender has the primary right to receive compensation; he also has the right to refuse compensation in favor of the recipient or another authorized person. Small package - a small parcel abroad containing unbreakable items. A custom small package, unlike a simple small package, has a tracking number. The track number for international shipments consists of 13 characters and uses Latin capital letters and numbers. Simple small packages are those that are accepted from the sender without a receipt and handed to the addressee without a receipt. Simple items can be letters, postcards, parcels and “small packages” (parcels less than 2 kg abroad). Simple shipments cannot be tracked. Simple letters in stamped envelopes and postcards with stamps can be sent via the mailbox yourself. Records mention a messenger system in the 10th century AD. Early letters were sent on a roll with a wax or lead seal; the earliest of these seals dates from 1079 and mentions the governor Ratibor Tmutarakan. The earliest surviving letter was sent in 1391 from La Tana (now Azov) to Venice By the 16th century, the postal system included 1,600 branches, and mail reached Novgorod from Moscow in three days. In 1634, a peace treaty between Russia and Poland established a route to Warsaw, which became the first regular international postal route in Russia. Using the Parcels application, in a few seconds you can find out the exact location of your parcel or mail delivered by Russian Post.Treatment
Processing at an intermediate point
Processing at the sorting center
Processing completed
Awaiting delivery to the post office
Awaiting shipment
Awaiting quality check
Export operation completed
Shipment from the seller's warehouse
Cancel shipment
Sending to terminal
Item is ready to ship
Sent
Sent to Russia
Sent to destination country
Sent from warehouse to sorting center
Transferred for storage
Transferred to customs
Loading onto the plane
Loading into transport
Preparations for shipment are completed
Preparing for shipment
Preparation for export
Left the airport
Left the international sorting center
Left the international exchange site
Left the mail terminal
Left the warehouse
Left the sorting center
Left the transit country
Information about the postal item has been received
Received information about the postal item in electronic form
Received for further processing
Parcel registered
Arrived
Arrived at the airport
Arrived at the international sorting center
Came to the place of delivery
Arrived at the post office
Arrived in Russia
Arrived at the sorting center
Arrived at the sorting center of the destination country
Arrived at destination country
Arrived in transit country
Arrived at the small package processing center
Arrived at warehouse
Arrived at the terminal
Arrived in the territory of the Russian Federation
Reception
Reception by the customs service of the country of destination
Reception at customs
Reception from sender
Accepted by carrier
Sorting
Customs clearance
Customs clearance completed
Transit
Transportation
Package
Export
Export (content check)
Export (packaging)
Export international mail
Export, processing
Electronic parcel registration
What do postage statuses mean in English?
Order information received by carrier
hand over to carrier of destination country
arrive at destination country
despatch from sorting center
arrival at delivery office
arrival at sorting center
arrived at the destination postal office
export of international mail
released from customs
left the place of international exchange
airline departure from original country
already received the electronic information export
international shipment release export
the parcel arrived at the transit center
depart from transit country or district
airline arrive at destination country
attempted delivery
import of international mail
Postal status and order status on Aliexpress are two different things!
Not all orders can be tracked
How to track a parcel from Aliexpress
Parcel statuses in the country of departure (for example in China)
Parcel statuses in the destination country (for example, Russia)
Unpleasant parcel statuses
What do the letters at the end of the status mean (PEK, CAN, etc.)
What does NULL status mean (NULL, PEK)
What does item arrived at OE in tne destination country mean?
The track (package status) has stopped changing, the parcel is not tracked
Finally
Types of Hongkong Post Tracking Numbers
Hongkong Post tracking
What happens to packages sent by Aliexpress Saver shipping? Who receives them instead of the recipients?
Why is the Aliexpress Saver shipping package without a track, but is also tracked in Russia?
What to do if your parcel has the status “Received by the addressee” Track ZA*****HK (Hong Kong Post)
Should I open a dispute or not?
Russian Post tracking of postal items
How to track a parcel in Russia?
Russian Post tracking parcels by postal ID number
How to find a parcel by Russian Post tracking number
Parcel tracking ZA..LV, ZA..HK, ZJ..HK
How long is a parcel or letter stored at a Russian Post office or what is the storage period?
Receiving items via SMS code at Russian Post without a passport
Receiving items at Russian Post
Russian Post search for missing parcels
Simple small package tracking
Duty-free import
