Company "F-Center" created in 1993 year as an office trade enterprise, today it is one of the largest retail chains in Moscow in terms of sales. "F-Center" sells computers of its own production under the brand name Flextron, components and peripherals from leading manufacturers. The scope of the company's strategic interests also includes wholesale trade, work with Moscow and regional partners. One of the strong areas of the company's business today is an information resource on the global Internet.

Computer service

The company has its own technical services with highly qualified personnel capable of providing a wide range of services within the warranty service of the sold equipment and its post-warranty support. In 2003, "F-Center" opened a Computer Service on the street. Molodtsov. In a spacious room, all conditions have been created to ensure maximum comfort for customers: convenient working hours, a guarantee of repairs in a short time, polite and competent engineers, sofas for visitors. The center also performs service maintenance of components and office equipment sold in any of the F-Center stores, installation and configuration of licensed software owned by the customer.

The company's management considers a well-organized service to be the key to the development of a civilized market in Russia.

our clients

The division for work with wholesale clients interacts with all regions of Russia. Today, the F-Center partner network covers 350 companies. The product range is more than 7 000 positions, which allows us to meet the needs of a client of any level. Constantly increasing the product offer, maintaining an impeccable level of service and service, the company is rapidly expanding its sales network. A flexible pricing policy, an improved system of discounts, ongoing marketing campaigns, well-thought-out logistics allow customers to make purchases as profitably and efficiently as possible.

Information portal on the Internet

In an effort to increase the quantity and quality of services for computer equipment buyers, the company has developed an information portal on the World Wide Web, which is constantly being developed and maintained. On the site, a user of a personal computer can find the latest information about information technology, computer equipment, components and peripherals.

Awards, diplomas and thanks

"F-Center" has received many awards and thanks from customers and partners. Letters of thanks came to the company from the Committee for Information Policy and Communications of the Federal Assembly of the Russian Federation of the State Duma of the Russian Federation, the Prefecture and Main Department of Internal Affairs of Moscow of the North-Eastern Administrative District, the Yuzhnoye Medvedkovo District Administration and other government agencies, law enforcement agencies and commercial firms. "F-Center" is a laureate of the First All-Russian competition "Labor Glory of Russia 2000".

Director of company

Korotkevich Alexander Mikhailovich

F-Center team

Now a team of brilliant professionals is working in the F-Center company. Their skill and rich experience ensure the success of the company and its clients. The professionalism of our employees, who have accumulated extensive experience in the computer market in various fields, is well known both to partners and representatives of other companies working in the field of high technologies. A dynamically developing business in the field of IT requires constant professional development, constant professional development. We make every effort to support the highest professional level of specialists. The company's personnel improve their skills through seminars and trainings conducted by both equipment suppliers and independent experts. The company employs certified specialists in technologies from Intel, HP, APC, D-Link, etc.

Corporate culture

The whole history of the F-Center company is the history of creating a team of like-minded people, establishing strong relationships with partners, working for common success, for long-term strategic goals. Therefore, the company attaches great importance to corporate culture, the introduction of non-material incentives for staff, the use of social benefits. A comfortable conference hall, equipped with the most modern presentation, sound and video equipment, makes it possible not only to organize seminars and trainings, but also to hold corporate events at a high level. Annual meetings allow employees of such a large company to get to know their colleagues better and unite the workforce. Any event held by "F-Center" becomes a meeting of friends, filled with genuine interest, warmth and attention to each partner.

"F-Center" is an energetic, dynamically developing company. Hundreds of partners in Russia have appreciated the benefits of working with the company due to a well-established supply chain, optimal prices, flexible financial schemes, full information support, highly qualified and friendly work of its employees. Our goal is to develop a mutually beneficial business, supported by cutting-edge technical innovation and marketing initiatives, offering a wide range of products and services that best meet the needs of customers, look ahead, constantly be in rhythm of the future .

Shop "F-Center Online"

The address: 141031 , Moscow region, Mytishchi, Borodino village, Ostashkovskoe highway, possession 53, building 4

Single reference phone:

Schedule:

Taking orders online:

around the clock

Taking orders by phone:

Saturday until 22:00
Sunday from 10:00 to 22:00

Order processing:

Monday-Friday around the clock
Saturday, Sunday from 10:00 to 20:00

Attention customers who wish to take advantage of delivery to Euroset / Svyaznoy stores!
Reservation of the goods and their shipment to the logistics service for delivery to the desired points is made only on working days. If your order is formed on weekends or holidays, the operator will contact you no earlier than the next working day.

Technical advice:

Monday-Friday from 10:00 to 20:00
Saturday from 10:00 to 18:00

Place of issue of orders:

Monday-Friday from 11:00 to 18:00

Attention customers

How to get to

Travel by public transport

When traveling by metro to the Medvedkovo metro station - last car from the center. After exiting the metro, turn left, then move along the ground pedestrian crossing across Grekova Street to the bus stop of the route 314 or taxi 279 , 166 , 314K or 581 . Go to the stop "Torgovyi dom Borodina, shop" Azbuka vkusa "(stop on request).

On the left side of the Azbuka Vkusa store, you will see a five-story (white and green) office building behind the fence. Entrance through a glazed checkpoint to the 3rd floor of the building to receive a sales and cash receipt.

You can also issue a pass at the checkpoint for the entry of vehicles into the territory.

Attention customers, pickup from the warehouse of the online store is possible only after confirmation of the readiness of your order by the manager.

Travel by own transport

You leave the Moscow Ring Road in the direction to the region along the Ostashkovskoye highway. Approximately after 3.5 kilometers on the right side in the direction of travel, after the Azbuka Vkusa store, behind a pedestrian traffic light you will see a five-story (white and green) office building. Entrance through a glass entrance to the 3rd floor of the building to receive a sales receipt and a cash receipt.

Attention customers, pickup from the warehouse of the online store is possible only after confirmation of the readiness of your order by the manager.

Work rules

The online store sells goods remotely based on the familiarization of the consumer with the proposed description of the goods.

Regulations

The activities of the online store are regulated by the Law "On the Protection of Consumer Rights" and Decree of the Government of the Russian Federation No. 612 dated September 27, 2007 "On Approval of the Rules for the Sale of Goods by Remote Method".

Requisites LLC "F-Center Online"

PSRN 1075029012365
141031, Moscow region, Mytishchi, Borodino village, Ostashkovskoe highway, property 53, building 4
TIN 5029109426
Checkpoint 502901001
Settlement account 40702810038000232876 at PJSC Sberbank
to / account 30101810400000000225 BIK 044525225

Checking the goods

Checking the performance of goods sold remotely is carried out by the client upon the conclusion of a purchase and sale transaction and is not included in the list of services provided by the online store. However, in an effort to satisfy the needs of the client as much as possible, we carry out pre-sale testing of the following groups and types of goods:

1. Laptops (for the absence of "broken" pixels on the screen);
2. LCD monitors (for the absence of "broken" pixels on the screen);
3. Cameras (for the absence of "broken" pixels on the screen, as well as on the matrix of the photosensitive element);
4. Computer cases (appearance);

Such testing in no way affects the appearance and packaging of the goods.

If any defects are found in the product and it is impossible to replace it, the manager calls the client to agree on further actions up to the cancellation of the order by the client.

The appearance and completeness of the goods are checked by the buyer upon delivery of the order. Refunds for erroneously purchased goods are made within 7 days from the date of delivery of the goods if the goods were not in use, their presentation and consumer properties were preserved. Refunds for defective or erroneously purchased goods are made at the address Moscow, st. Suhonskaya, 7a on Tuesdays and Thursdays from 10:00 to 19:30.

Attention! If you paid for the goods with a plastic card, you need to take it with you to process the return: in this case, the refund will be made to your card.

Test of F-Center computer retail store on Babushkinskaya

Who is more dependent on whom: the seller from the buyer or the buyer from the seller? Not such a difficult question, but it is difficult to give a monosyllabic answer to it. Especially in relation to the computer technology market.

On the one hand, the buyer forms the market. It is he who decides which of the firms-sellers he will give his honestly earned money. Making a profit, as follows from the charter of almost any company, is the main goal of its activities. It turns out that the buyer forms the market.

On the other hand, often firms with retail stores are also involved in distribution. And it is she who brings them the main income according to their statements, and the retail market is the minimum necessary addition to their business. It turns out that the seller is not so much interested in the buyer, and if there are unique items in his assortment, the buyer is more likely to be interested in this seller. It turns out that the seller forms the market?

As it really is, everyone decides for himself. We assume the following: each company has its own principles, and no matter how they assured us otherwise, these principles are universal. Just as a person cannot be dishonest in one thing, and honest in everything else, so a company cannot treat its customers differently, whether they are partner firms or simple buyers. In the end, the same people are responsible for management, management, corporate style of doing business, the formation of a sales system.

It turns out that after all the market is formed by the buyer. And a company that is interested in each of its customers, both retail and wholesale, will have an advantage over those who claim to neglect any sales sector, whether it be a buyer of a single mouse or a pair of truckloads of monitors. At the same time, it is the buyer who can say what he expects from the company before the purchase, and how his expectations were justified after.

The choice of the fifth store for testing was due to the fact that we became interested in what the company ranked first in .

Some lyrics

Those of us who have been fond of computers since childhood, who once began to assemble and configure them ourselves, must have come across requests for help in buying and configuring a computer. As a rule, such a request meant that people are ready to provide a certain amount for which you will make a choice of components, buy them yourself, assemble the system unit, install windows and other extremely necessary programs on it, and then you will also save this computer, suffering from as a result of incorrect actions of its owner.

In the beginning, many enjoy the very process of choosing components, companies for their purchase, assembling a computer. Something between a Lego for adults and a jigsaw puzzle. Many of us, not connected with the sale of computers and components, have collected dozens of system units. However, starting from a certain level of professionalism, most people are not as interested as they were at the beginning.

We are starting to choose configurations easier, firms are closer, programs are installed automatically and their standard set is set. We are becoming the very "professionals" of the computer market, who are so disliked by sellers of computer salons.

And now let's imagine that there is a certain company where you, who come for components, are seated in comfortable chairs. Cute models serve beer and juices while you and polite and experienced consultants choose the positions that you are interested in. Then, for a short time, they are taken out to you, while you pay for the purchase in any form convenient for you from a polite and helpful cashier. Other consultants carefully pack your components in branded packages and leave the coordinates of one of them for communication in case something goes wrong.

Say fantasy? Doesn't this happen? True. Although many of us will be ready to overpay for such a service, and a lot, especially if it is the money of another acquaintance who has turned to you for help. On the other hand, the ideal is good because you can strive for it. Surprisingly, in many firms, the idea of ​​what the buyer wants does not coincide with what he really wants. And there is dissonance.

Knowledge is always an advantage!

The site of the company

The F-Center website is located at http://www.fcenter.ru. It is made in white and green tones with bright icons on top. On the first page are:

• news
• links to articles
• list of recent arrivals
• links to the Internet and three regular stores
• F-Center news
• visitor entrance
• basket

The site makes an extremely pleasant impression, it is easy to use and, moreover, quite informative. Looking ahead, let's say that the website and online store of the F-Center company turned out to be almost flawless, which cannot be said about the rest. In general, the site is quite user-friendly, it opens correctly in Internet Explorer 6, Mozilla Firefox and Opera, the price list is available immediately.

If you register on the site (a simple operation), then the visitor gets the opportunity to choose one of the five color schemes of the site and customize the appearance of the main page and second-level pages.

Price list and online store

By clicking on the "price list" link, we find ourselves, oddly enough, on the page with the price list, it is also a catalog, it is also an online store. In addition to the "online price list", there are the following options for download: full price list in html format (1130 KB), zip (160 KB), as well as a separate price list of each of the three stores in MS Excel format, archived in zip (about 300 KB).

The MS Excel price list contains information about the product, its code, four prices in rubles and four in USD, for various volumes of purchases, as well as a warranty period. The type of packaging and the quantity in the balance are also indicated. True, this column is not signed, and one can only guess about its meaning. Due to the large number of columns, the price list turned out to be very wide and does not fit on the monitor screen. Of course, this is not a problem for the Excel format, but it could be done conveniently by default.

As for the price list on the site, it is divided into fairly detailed categories. There are filters for various categories, perhaps any that you may need. There are very good photos of almost all types of goods, excellent descriptions, links to the manufacturer's website. However, we also found a fly in the ointment. So in this case, we were interested in a TV tuner for PCMCIA connector, and were very surprised that not a single such tuner was available in the tuners section. They were later found in the “devices for laptops and PDAs” section, where it is not so easy to find them without filters.

The description and here turned out to be on top, there are all the necessary photos and technical specifications. The F-Center catalog turned out to be one of the most convenient that we tested at the moment.

The online store is made conveniently, this time the basket was easy to find, since it is placed as a separate icon and is always on top. In the case where we do not want to fill out the form with the name and address, we are invited to call by phone. We thought, and that's exactly what we did. What came of it - read on.

If the order was placed before 20.00 of the current day, the delivery of the goods is carried out on the next working day. For a private person, the cost of a delivery service within the Moscow Ring Road is 200 rubles. regardless of the purchase price. It is possible to deliver goods outside the Moscow Ring Road, to the nearest suburbs with an order amount of more than 20,000 rubles. The cost of delivery in this case will be from 200 to 300 rubles. For a legal entity, the delivery service within the Moscow Ring Road is free.

The online store also highlights ads with photos of new items, bestsellers and special offers.

Location scheme

From this place, we are considering only the F-Center store on Babushkinskaya, on Suhonskaya Street. Subsequently, we will test other stores of the company, now we are talking about only one.

When choosing a store, we get to the page with its description. There are many photos, both from the outside and from the inside, coordinates, opening hours. The directions here are not very convenient, but there are detailed descriptions of how to get to the store from various starting points. True, in these descriptions there are no maps or photographs anymore (for those traveling by public transport). For motorists — everything is there. What is the reason for such a property stratification - we do not understand.

Store Location

The store is located near the Babushkinskaya metro station, the road to it runs through the park (extremely safe at any time of the day, according to F-Center employees), or on foot along Dezhnev Drive, then along Suhonskaya Street, and then turn onto Molodtsova Street. The walk takes about 17 minutes.

Also from the metro there is a fixed-route taxi No. 9, it stops at the Dezhnev passage. You need to exit the metro from the first car from the center. As a relative center of Moscow, we chose the Okhotny Ryad station for this and all subsequent surveys. The metro ride to Babushkinskaya station takes an average of 29 minutes. The first advertising poster of the F-Center was found by us right at the metro station.

As usual, we decided to call in advance and book the goods by phone, and at the same time, to consult. From the first time the phone was busy, from the second time a pensive girl picked up the phone. We described the situation to her and said that we wanted to consult in advance which tuner we should take. The girl said that she would switch us to a specialist who would advise us. The consultation turned out to be extremely short: - I'm assembling a system unit and I'm busy. Call this girl back again - he advised us. Since this did nothing to expand our knowledge of PCMCIA tuners, we called back again and the same girl answered the phone.

We described the situation to her, she said - wait, and for three minutes we listened to music. Then she picked up the phone again and asked, what exactly are we interested in? We need a tuner with the best reception quality, we said. I’ll clarify, the moment, she answered, and we listened to music for another three minutes. Then she picked up the phone again, said that all PCMCIA tuners are about the same. If so, we reserved one of them, indicated the last name, and asked how best to get there. The girl mixed up the subway exits, but told us about the 9th minibus, which is not mentioned on the site.

Therefore, we did not get out of the metro where we expected, but quickly orientated ourselves and found a minibus stop. After 10 minutes, she drove up and took us to the store in five minutes. At every turn of the minibus, we noticed billboards in the window, similar to those seen in the subway.

As a result, it took us about 25 minutes to get from the exit of the metro to the entrance to the store, of which 10 was the search for a minibus stop when leaving the wrong car, 10 was waiting for it, and 5 was the trip itself. The taxi driver was aware of the location of the store and dropped us off right in front of the entrance.

It is almost impossible not to notice the store, including because of the joyful likeness of a balloon. We cross the square and find ourselves at the entrance. Thus, if you use the recommendations of the girl on the phone, but leave the right exit, the journey from the metro will take an average of 15 minutes by taxi. And it's not that easy to get back to the subway. You need to walk either through the square (the same 15 minutes), or to Dezhnev's passage for about five minutes. The store has an equipped parking lot for about 30 cars.

Store structure

The store is located on one floor. We enter, and immediately in front of us is a large trading floor.

Monitors, printers and cases are placed on the shelves, laptops and other peripherals for computers are turned off in the lockers. The hall is large, there were about twenty people in it with us, but there was enough space, and the crowd did not form. In the hall, three consultants are equidistant at their workplaces, reminiscent of a podium for speaking at meetings.

There are two additional rooms: literature and software, and computer accessories. The halls are located immediately to the right of the entrance, one before the consultant, the other after. There are also a couple of TouchScreen terminals, so far you can’t write anything on them yourself, they only allow you to view the catalog. Managers are sitting in the center of the hall, who write out the goods, the cash desk is further down the road on the left.

After paying, the buyer waits until his number lights up on a small screen, after which he goes to the issuing area. You can also wait on the couch, designed for 7-8 people in front of the TV. Then the storekeeper issues the goods, sign the guarantee and that's it, the process is over.

There is also a pleasant, albeit not quite an easy, opportunity to see the goods before payment, and it is exactly the copy that you will then buy. To do this, we approach the manager, ask him to write out the goods “to see, without payment” - the manager prints an invoice (which may be needed later) and we go to the waiting sofa. When the product appears on the issue, you will be prompted to go to the place of check (to the right of the issue). The issuing employee will unpack (of course, if the packaging of the product provides for the possibility of a reverse operation) the product and, if necessary, demonstrate it in action. Of course, there are limitations - for example, the printer will not be shown to you in action. If you liked the demonstrated product, then you simply go to the cashier with the previously received invoice. After payment, you will be given exactly the product that you just checked. If the goods did not interest you, then you happily leave the invoice to the issuing officer as a keepsake.

Payment is accepted in rubles, bank cards (no interest), and next to the cash desk there is an exchange office that allows you to exchange your USD. for rubles. When comparing prices in c.u. from the price list, keep in mind that the exchange rate is C.B.+3.83%.

Purchase process

We entered the store and found one of the consultants right in front of us. Unfortunately, he was busy, and we got up after the consulting person. The man demanded that the consultant explain to him why the tuner has a video input? How can this be recorded from video to the tuner? You can’t go to the tuner - the consultant answered - you can go to the laptop through the tuner. Why does it have a video input then? — the buyer continued to bend his line. To record. For a tuner? he persisted. Realizing that this conversation was at least another five minutes, we went to wander around the store.

Another consultant was also busy, and the third one was absent at the moment. In the end, the first one was released and we approached him with our favorite question about the quality of reception of PCMCIA tuners (apparently, there was such a day that everyone bought tuners, which is not strange, given the World Cup combined with summer season). We assess the quality of the consultation as good, however, the consultant did not recommend reading a single site on this issue, which is definitely an omission. We know one for sure. We would like to note the courtesy with which he repeatedly explained his question to the previous buyer.

We then told him that we had made a reservation but forgot the number. By last name, our reserve was quickly found, drawn up and printed out. Then we went to the cashier, where we paid for the purchase. The waiting time for our number to appear on the scoreboard was four minutes. We went to the issuing area, where the worker somehow arrogantly, without getting up from his chair, handed us a box. Sign up, he said. Let's check - we did not agree. Also, a condescending worker, without rising from his chair, opened the box and handed it to us. All is well, we agreed. As a result, the time for the purchase took 14 minutes, of which 5 we waited until the consultant was free.

The store is designed for about 40 people per hour, while there are only 8 waiting places. With an increase in the number of buyers, there will be queues at the checkout and checkout, and there will be nowhere to sit while waiting for an order. Also, the store does not have a single cell phone payment device, coffee machines, toilets and other things. We can say that the infrastructure, with the exception of a sofa and a TV, is missing.

Guarantee

The company F-Center received its own, among other things, because of the quality of warranty service. Moreover, there is a money-back service for most goods in the first two weeks. In many warranty cases, the company goes to meet the buyer, which is good news. Otherwise, the standard warranty terms apply.

Price level

To determine the price level, the following methodology was used, although in relation to the F-Center company everything is much simpler, but nevertheless:

The price level in the F-Center company is average ( C = 1).

Final table

To summarize, we put the main parameters in a single table:

Notes:
1 - assessment of the site's convenience in points from 1 to 10
2 — assessment of informativeness and convenience from 1 to 10
3 — the information content of the scheme and its correspondence to reality
4 – time by metro from the center + on foot from the station
5 - in points from 1 to 10
6 — signs on the store, pointers in the direction of travel
7 – the presence of goods on display, Internet terminals and other
8 — completeness and literacy of advice on technical issues
9 - in this particular case
10 – the arrangement of the place for waiting, the presence of chairs, a coffee machine, magazines, a TV and other things
11 - in isolated cases.

Total

We liked:

• Signposts along the way
• Small number of buyers
• Possibility of booking goods
• Having a good online store
• Polite and friendly consultants
• Availability of money-back
• Fast purchase process, with a small occupancy of the hall with buyers
• A large assortment

We didn't like:

• Distance from the center and significant travel time
• Careless phone consultation asking for a call back
• The arrogance of the issuing worker
• Few waiting areas
• Underdeveloped infrastructure
• Inability to leave the store by public transport

To summarize: a pleasant store with large retail space, a good level of consultations and a large set of goods on display. The distance from the center is a bit of a minus, average prices and the lack of an opportunity to have a bite or something else after a long trip is also not very good, but at the same time a good catalog and an excellent online store. Apparently, the pros, after all, outweigh the cons, and therefore the company is in our rating.

From company

The F-Center company has read the text of the article prepared for publication and promptly provided us (and you) with its comments.

Once upon a time, our company conducted sales training among "combat personnel", that is, among those who work directly with customers - in the hall, on the phone, in the service center, and so on. The key phrase that sounded like a refrain through all the classes was "The buyer brings us our salary." And we continue to constantly remind our employees of this phrase.

We are honored to be given the opportunity to insert your comment into the author's material about our store. And we will use this with pleasure, commenting on the disadvantages noted in the article.

Yes, alas, our store on the street. Suhonskaya is quite remote from the center of Moscow and, in fact, is accessible and convenient only for residents of the North-East Administrative Okrug. But this is an objective reality, alas, our company does not have a full-time genie who could put our building somewhere in the Red Square area with a wave of his hand ... Yes, this is probably not necessary - more and more people prefer to shop closer to your place of residence, and not in the Center ... And the North-East Administrative Okrug, as far as we know from statistics, is the most densely populated region of Moscow. Another issue - and this is our shortcoming, which we will try to correct - is that there are no stores of our company in the South, South-West of Moscow, and, accordingly, our goods are still inconvenient for residents of these areas to buy. However, this can be partly offset by the efficient online store that we have.

Careless telephone consultation - yes, this is our fault. Why such a fact happened (it is not typical, believe me...) — the consultant was really busy, tired, his throat hurt — of course, this is indifferent to the client, the main thing is that such a fact was. Well, thanks for the signal, as they said before, now we have a chance to tighten our weak spot. :) At the moment, there are vacancies for technical consultants in the Unified Help Desk of the company, so that they can work only with "telephone" clients, so war to the bitter end has been declared on careless consultations.

The phrase “We went to the issuing area, where the employee somehow arrogantly, without getting up from his chair, handed us a box. Sign up, he said. Let's check - we did not agree. Just as condescendingly, the worker, without rising from his chair, opened the box and handed it to us. It's ok, we agreed. Of course, it’s not very good that the Mystery Shopper has a subjective opinion about the employee’s “arrogance”… It turns out that clarity, organization, and so on are OK (the waiting time for the purchase is 4 minutes, as indicated in the article), let down the feeling of atmosphere… Probably , it's time to introduce a corporate standard for smiles. :)

Few waiting areas. “The store is designed for about 40 people per hour, while there are only 8 waiting places. With an increase in the number of buyers, there will be queues at the checkout and checkout, and there will simply be nowhere to sit while waiting for an order.” The store can withstand more than 40 people per hour - it has been tested in practice. :) At the same time, the waiting time for the goods should tend, as mathematicians say, to zero :). Perhaps one or two more sofas in the trading floor would create the appearance of greater care for visitors, but believe me, there is no vital need for them.

We strive not to create comfort in the queue, but to minimize the queue itself. If you went into the neighboring building where our company's service center is located (and where visitors, by definition, have to wait for some time while their problem is solved), you would see circular sofas for a much larger number of person-seats plus free Internet access , plus a toilet for visitors…

Special mention is made of the vending machines that you mention in the article: payment for cellular services and for the sale of coffee and tea drinks. We had experience installing such machines in a service center. This is unprofitable for companies that provide these machines (the flow of applicants is not large enough to get the desired level of turnover). And the installation of a vending machine for the sale of drinks in the area of ​​\u200b\u200bopen display of goods (and the store on Suhonskaya is all built on the principle of access to goods in showcases, monitors, printers, system units can be touched with your hands, “feel”, behind the glass there is only small and / or very expensive) — I'm sorry, but this is against all the rules of trade. Another question that we are now considering is whether to use part of the trading floor as a mini-cafe, but everything rests on a huge number of permits and some technological difficulties in the operation of a catering point in our state. And we are a law-abiding company to the point of contradiction ...

Also, the F-Center company provided high-quality photographs, as a result of which everything is clearly visible, as well as correcting a couple of factual errors. It is very pleasant when there is such a reaction to our work, which speaks of the company's self-confidence, and therefore of a well-built business. We hope that as a result of our work, the shortcomings will become even less, and the advantages will increase.