How to write a complaint about a kindergarten

When choosing a kindergarten for our child, we always listen to the reviews of other parents, and also first study the condition of the building, walking area, etc. However, not everyone pays attention to such important factors as the competence of the staff and the level of their accreditation. Often, due to the lack of these parameters, conflict situations arise with the administration up to the change of kindergarten. If you find that the rights of your child are somehow infringed by the employees of the institution, you can write a complaint. Let's take a closer look at how to arrange it correctly.

Preparing to write a complaint

Document registration rules

As such, there is no clear structure in the preparation of such an appeal. The main thing is that it fully reflects the meaning of the problem and is supported by substantial evidence. When filing a written complaint against a kindergarten, adhere to the following rules:

1. In the "header" of the document, indicate the full name and address of the organization where you are sending the request. It is best to contact a specific person, such as the head of the city administration, the minister of health, etc. You can generally send it to several instances at the same time.
2. Describe your problem in detail, pointing to specific facts and arguments. In addition, do not forget to attach supporting documents to the appeal (photos, videos, excerpts from legislative acts of the Russian Federation, etc.).
3. In conclusion, offer your own solution to the situation. For example, it can be a warning, de-bonding of personnel or their dismissal. Here it is important to be objective and restrained in your desires. However, this does not mean that this particular method of "punishment" will be chosen by the relevant body.

Do not forget to sign the document, as well as leave personal contacts for feedback.

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Methods for submitting a complaint

It is possible to send a complaint in several ways: by registered mail with a notification, by e-mail, or personally hand it over to an employee of the appropriate authority. In addition, there is an alternative application channel - through the website of the Ministry of Education and Science of the Russian Federation. To do this, go to the menu "Connection", paragraph "Leave an Email" and fill out the form provided.